Workshop Terms & Conditions

Booking

• Full payment is required at the time of booking to secure your space.

• Spaces are limited and allocated on a first-come, first-served basis.

• Bookings are non-transferable unless agreed with us in advance.

Cancellations & Refunds

• Cancellations made 7 days or more before the workshop date will receive a full refund.

• Cancellations made within 7 days of the workshop are non-refundable, as materials and preparation will already be underway, however where possible bookings can be transferred to a later session if cancellation is within 3 days of the booked session.

• If you can no longer attend, you’re welcome to gift your space to someone else — just let us know their name beforehand.

• If we need to cancel or reschedule for any reason, you’ll be offered a full refund or the option to move to a future date.

Accessibility & Safety

• Workshops involve working with soil, plants, and glassware. Please follow all safety guidance provided during the session.

• If you have allergies, sensitivities, or accessibility needs, please share them when booking so we can accommodate you wherever possible.

• Children under 16 must be accompanied by a responsible adult. Your Terrarium

• You’ll leave with a completed terrarium and a care guide.

• While we provide high-quality materials and guidance, the long-term health of your terrarium depends on your care at home.

• Refunds or replacements cannot be offered for terrariums after the workshop, but we’re always happy to offer advice if you need help.

Photography

• We may take photos during the workshop for social media and promotional use.

• If you prefer not to be photographed, just let us know at the start, that’s absolutely fine.

Liability

• By attending, you accept responsibility for your own safety and personal belongings.

• We are not liable for accidental damage to personal items or injuries resulting from misuse of materials.